/* ============================================================
   PQRSDF
   Página: /pqrsdf/
   Ruta imágenes: assets/images/pqrsdf/
   ============================================================ */

.page-template-template-pqrsdf .andes-main-wrap,
.page-template-template-pqrsdf #primary,
.page-template-template-pqrsdf .ast-container {
  padding-top: 0 !important;
  margin-top: 0 !important;
}

.page-template-template-pqrsdf .correo-hero {
  margin-top: 130px;
}

.page-template-template-pqrsdf .correo-hero__imagen img {
  width: 100%;
  height: auto;
  display: block;
  object-fit: contain;
}

.pqrsdf-hero__texto {
  text-align: center !important;
  max-width: 100% !important;
  width: 100% !important;
  margin-inline: auto !important;
}

.pqrsdf-hero__titulo {
  font-family: 'Poppins', sans-serif !important;
  font-weight: 600 !important;
  font-size: 80px !important;
  line-height: 1.2 !important;
  text-align: center !important;
  color: #FFFFFF !important;
  margin-bottom: 16px !important;
  white-space: nowrap !important;
}

.pqrsdf-hero__subtitulo {
  font-family: 'Poppins', sans-serif !important;
  font-weight: 400 !important;
  font-size: 32px !important;
  line-height: 1.4 !important;
  text-align: center !important;
  color: #FFFFFF !important;
  margin-bottom: 0 !important;
  max-width: 100% !important;
  white-space: nowrap !important;
}

@media (max-width: 1024px) {
  .page-template-template-pqrsdf .correo-hero {
    margin-top: 72px;
  }
  .page-template-template-pqrsdf .correo-hero__imagen img {
    height: 450px;
  }
  .pqrsdf-hero__titulo {
    font-size: 48px !important;
  }
  .pqrsdf-hero__subtitulo {
    font-size: 20px !important;
  }
}

@media (max-width: 480px) {
  .page-template-template-pqrsdf .correo-hero {
    margin-top: 64px;
  }
  .page-template-template-pqrsdf .correo-hero__imagen img {
    height: 350px;
  }
  .pqrsdf-hero__titulo {
    font-size: 28px !important;
    white-space: normal !important;
  }
  .pqrsdf-hero__subtitulo {
    font-size: 14px !important;
    white-space: normal !important;
  }
}

/* ============================================================
   SECCIÓN FORMULARIO PQRSDF
   ============================================================ */

.pqrsdf-form {
  padding: 80px 0 64px;
  background: #FFFFFF;
}

.pqrsdf-form__intro {
  font-family: 'Poppins', sans-serif;
  font-size: 18px;
  line-height: 1.6;
  color: #2D353C;
  max-width: 1103px;
  margin: 0 auto 46px;
  text-align: center;
}

.pqrsdf-form__card {
  background: #F5F5F5;
  border-radius: 18px;
  padding: 40px 59px;
  max-width: 1148px;
  margin: 0 auto;
  box-sizing: border-box;
}

.pqrsdf-form__grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px 52px;
}

.pqrsdf-form__campo--full {
  grid-column: 1 / -1;
}

.pqrsdf-form__input {
  width: 100%;
  height: 44px;
  background: #FFFFFF;
  border: 1px solid #44535F;
  border-radius: 9px;
  padding: 0 18px;
  font-family: 'Poppins', sans-serif;
  font-size: 15px;
  color: #44535F;
  outline: none;
  -webkit-appearance: none;
  appearance: none;
  box-sizing: border-box;
  display: block;
}

.pqrsdf-form__input::placeholder {
  color: #44535F;
  opacity: 1;
}

.pqrsdf-form__input:focus {
  border-color: #0A3C83;
  box-shadow: 0 0 0 2px rgba(10, 60, 131, 0.15);
}

.pqrsdf-form__select {
  cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='9' height='5' viewBox='0 0 9 5'%3E%3Cpath d='M1 1L4.5 4L8 1' stroke='%230D2666' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round' fill='none'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 18px center;
  background-color: #FFFFFF;
  padding-right: 42px;
}

.pqrsdf-form__textarea {
  height: 120px;
  resize: vertical;
  padding: 12px 18px;
  line-height: 1.5;
}

/* Carga de archivo */
.pqrsdf-form__archivo-wrap {
  display: flex;
  align-items: center;
  gap: 16px;
  background: #FFFFFF;
  border: 1px solid #44535F;
  border-radius: 9px;
  padding: 6px 18px;
  min-height: 44px;
  box-sizing: border-box;
}

.pqrsdf-form__archivo-input {
  display: none;
}

.pqrsdf-form__archivo-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: #A9ABAE;
  color: #FFFFFF;
  border-radius: 8px;
  padding: 4px 16px;
  font-family: 'Poppins', sans-serif;
  font-size: 14px;
  font-weight: 400;
  cursor: pointer;
  white-space: nowrap;
  transition: background 0.2s;
  line-height: 1.6;
}

.pqrsdf-form__archivo-btn:hover {
  background: #8A8C8F;
}

.pqrsdf-form__archivo-nombre {
  font-family: 'Poppins', sans-serif;
  font-size: 13px;
  color: #44535F;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  flex: 1;
}

/* Aviso de privacidad */
.pqrsdf-form__privacidad {
  background: #FFFFFF;
  border: 1px solid #44535F;
  border-radius: 9px;
  padding: 16px 18px;
  box-sizing: border-box;
}

.pqrsdf-form__privacidad-titulo {
  font-family: 'Poppins', sans-serif;
  font-weight: 600;
  font-size: 16px;
  color: #2D353C;
  margin-bottom: 10px;
  line-height: 1.4;
}

.pqrsdf-form__privacidad-texto {
  max-height: 160px;
  overflow-y: auto;
  scrollbar-width: none;
  font-family: 'Poppins', sans-serif;
  font-size: 13px;
  line-height: 1.6;
  color: #2D353C;
}

.pqrsdf-form__privacidad-texto::-webkit-scrollbar {
  display: none;
}

.pqrsdf-form__privacidad-texto p {
  margin-bottom: 10px;
}

.pqrsdf-form__privacidad-texto p:last-child {
  margin-bottom: 0;
}

.pqrsdf-form__privacidad-texto a {
  color: #0A3C83;
  text-decoration: underline;
}

/* Footer: checkbox + botón enviar */
.pqrsdf-form__footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 24px;
  gap: 20px;
  flex-wrap: wrap;
}

.pqrsdf-form__autorizo {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  cursor: pointer;
  flex: 1;
}

.pqrsdf-form__autorizo input[type="checkbox"] {
  width: 22px;
  height: 22px;
  min-width: 22px;
  border: 1px solid #44535F;
  border-radius: 4px;
  cursor: pointer;
  margin-top: 2px;
  accent-color: #0A3C83;
}

.pqrsdf-form__autorizo-texto {
  font-family: 'Poppins', sans-serif;
  font-size: 14px;
  color: #44535F;
  line-height: 1.5;
}

.pqrsdf-form__enviar {
  background: #0A3C83;
  color: #FFFFFF;
  border: none;
  border-radius: 24px;
  padding: 8px 40px;
  font-family: 'Poppins', sans-serif;
  font-size: 16px;
  font-weight: 600;
  cursor: pointer;
  min-height: 44px;
  transition: background 0.2s;
  white-space: nowrap;
  line-height: 1.4;
}

.pqrsdf-form__enviar:hover {
  background: #0D2666;
}

/* Texto informativo debajo del formulario */
.pqrsdf-form__info {
  max-width: 1148px;
  margin: 40px auto 0;
  font-family: 'Poppins', sans-serif;
  font-size: 15px;
  line-height: 1.7;
  color: #2D353C;
}

.pqrsdf-form__info p {
  margin-bottom: 16px;
}

.pqrsdf-form__info p:last-child {
  margin-bottom: 0;
}

.pqrsdf-form__link {
  color: #0A3C83;
  text-decoration: underline;
}

/* ============================================================
   RESPONSIVE FORMULARIO PQRSDF — TABLET (max 1024px)
   ============================================================ */

@media (max-width: 1024px) {
  .pqrsdf-form {
    padding: 60px 0 48px;
  }
  .pqrsdf-form__intro {
    font-size: 15px;
    margin-bottom: 32px;
  }
  .pqrsdf-form__card {
    padding: 32px 32px;
    border-radius: 14px;
  }
  .pqrsdf-form__grid {
    gap: 16px 32px;
  }
  .pqrsdf-form__info {
    font-size: 13px;
    padding: 0 20px;
  }
}

/* ============================================================
   RESPONSIVE FORMULARIO PQRSDF — MOBILE (max 480px)
   ============================================================ */

@media (max-width: 480px) {
  .pqrsdf-form {
    padding: 40px 0 32px;
  }
  .pqrsdf-form__intro {
    font-size: 13px;
    margin-bottom: 24px;
    padding-inline: 1rem;
  }
  .pqrsdf-form__card {
    padding: 24px 16px;
    border-radius: 10px;
    margin: 0 0.5rem;
  }
  .pqrsdf-form__grid {
    grid-template-columns: 1fr;
    gap: 12px;
  }
  .pqrsdf-form__campo--full {
    grid-column: 1;
  }
  .pqrsdf-form__input {
    height: 44px !important;
    font-size: 14px;
  }
  .pqrsdf-form__textarea {
    height: 100px;
  }
  .pqrsdf-form__archivo-wrap {
    flex-wrap: wrap;
    gap: 8px;
    padding: 8px 12px;
  }
  .pqrsdf-form__privacidad-titulo {
    font-size: 14px;
  }
  .pqrsdf-form__privacidad-texto {
    font-size: 12px;
    max-height: 130px;
  }
  .pqrsdf-form__footer {
    flex-direction: column;
    align-items: stretch;
    gap: 16px;
  }
  .pqrsdf-form__enviar {
    width: 100% !important;
    min-height: 44px !important;
    text-align: center;
  }
  .pqrsdf-form__autorizo-texto {
    font-size: 13px;
  }
  .pqrsdf-form__info {
    font-size: 12px;
    padding-inline: 1rem;
    margin-top: 24px;
  }
}

/* ============================================================
   SECCIÓN CONTACTO — ESPACIO RESPALDO
   Valores Figma: bg #3F79AC, cards #F5F5F5, r=20px, gap cards 38px
   ============================================================ */

.pqrsdf-contacto {
  padding: 80px 26px;
  box-sizing: border-box;
}

.pqrsdf-contacto__caja {
  background: #3F79AC;
  border-radius: 20px;
  max-width: 1388px;
  margin: 0 auto;
  padding: 63px 44px 56px 26px;
  display: grid;
  grid-template-columns: 550px 1fr;
  gap: 55px;
  align-items: center;
  box-sizing: border-box;
}

/* --- Cards columna izquierda --- */
.pqrsdf-contacto__cards {
  display: flex;
  flex-direction: column;
  gap: 38px;
}

.pqrsdf-contacto__card {
  background: #F5F5F5;
  border-radius: 20px;
  padding: 39px 20px 28px 39px;
  display: flex;
  align-items: flex-start;
  gap: 29px;
  box-sizing: border-box;
}

.pqrsdf-contacto__card-icono-wrap {
  width: 104px;
  height: 104px;
  min-width: 104px;
  background: #FFFFFF;
  border-radius: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  overflow: hidden;
}

.pqrsdf-contacto__card:first-child .pqrsdf-contacto__card-icono-wrap::before {
  content: '';
  position: absolute;
  width: 60px;
  height: 60px;
  background: #B8DB24;
  border-radius: 50%;
  top: 30%;
  left: 50%;
  transform: translate(-50%, -50%);
  z-index: 0;
}

.pqrsdf-contacto__card-icono {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: center;
}

.pqrsdf-contacto__card-contenido {
  flex: 1;
  min-width: 0;
}

.pqrsdf-contacto__card-titulo {
  font-family: 'Poppins', sans-serif;
  font-weight: 700;
  font-size: 15px;
  line-height: 1.6;
  color: #000000;
  margin-bottom: 8px;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.pqrsdf-contacto__card-cuerpo {
  font-family: 'Poppins', sans-serif;
  font-size: 14px;
  line-height: 1.6;
  color: #000000;
  margin-bottom: 16px;
}

.pqrsdf-contacto__card-btn {
  display: inline-flex;
  align-items: center;
  background: #AFD81A;
  color: #FFFFFF;
  border-radius: 17px;
  padding: 4px 17px;
  font-family: 'Poppins', sans-serif;
  font-size: 14px;
  font-weight: 500;
  text-decoration: none;
  line-height: 1.8;
  transition: background 0.2s;
}

.pqrsdf-contacto__card-btn:hover {
  background: #95BF15;
  color: #FFFFFF;
  text-decoration: none;
}

/* --- Texto columna derecha --- */
.pqrsdf-contacto__texto {
  align-self: center;
  text-align: center;
}

.pqrsdf-contacto__titulo {
  font-family: 'Poppins', sans-serif;
  font-weight: 600;
  font-size: 32px;
  line-height: 1.3;
  color: #FFFFFF;
  margin-bottom: 24px;
  text-align: center;
}

.pqrsdf-contacto__descripcion {
  font-family: 'Poppins', sans-serif;
  font-size: 16px;
  line-height: 1.7;
  color: #FFFFFF;
  text-align: center;
}

/* ============================================================
   RESPONSIVE CONTACTO — TABLET (max 1024px)
   ============================================================ */

@media (max-width: 1024px) {
  .pqrsdf-contacto {
    padding: 60px 20px;
  }
  .pqrsdf-contacto__caja {
    grid-template-columns: 1fr;
    padding: 48px 32px;
    gap: 40px;
  }
  .pqrsdf-contacto__cards {
    gap: 24px;
  }
  .pqrsdf-contacto__card {
    padding: 28px 24px 24px 28px;
  }
  .pqrsdf-contacto__card-icono-wrap {
    width: 80px;
    height: 80px;
    min-width: 80px;
    border-radius: 16px;
  }
  .pqrsdf-contacto__titulo {
    font-size: 24px;
    margin-bottom: 16px;
  }
  .pqrsdf-contacto__descripcion {
    font-size: 14px;
  }
}

/* ============================================================
   RESPONSIVE CONTACTO — MOBILE (max 480px)
   ============================================================ */

@media (max-width: 480px) {
  .pqrsdf-contacto {
    padding: 40px 1rem;
  }
  .pqrsdf-contacto__caja {
    padding: 32px 16px;
    gap: 24px;
    border-radius: 14px;
  }
  .pqrsdf-contacto__cards {
    gap: 16px;
  }
  .pqrsdf-contacto__card {
    padding: 20px 16px;
    gap: 16px;
  }
  .pqrsdf-contacto__card-icono-wrap {
    width: 64px;
    height: 64px;
    min-width: 64px;
    border-radius: 12px;
  }
  .pqrsdf-contacto__card-icono-wrap::before {
    width: 28px;
    height: 28px;
    top: 6px;
    right: 6px;
  }
  .pqrsdf-contacto__card-titulo {
    font-size: 13px;
  }
  .pqrsdf-contacto__card-cuerpo {
    font-size: 13px;
  }
  .pqrsdf-contacto__card-btn {
    min-height: 44px;
    padding: 10px 20px;
    font-size: 13px;
    border-radius: 22px;
  }
  .pqrsdf-contacto__titulo {
    font-size: 18px;
  }
  .pqrsdf-contacto__descripcion {
    font-size: 13px;
  }
}

.pqrsdf-contacto__card-icono img {
  width: 80%;
  height: 50%;
  object-fit: contain;
  display: block;
}